Yard Card Rentals - Games & Photo-Op Character Sales
Delivery to Roseville and Surrounding Areas  
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Frequently Asked Questions
Birth Announcements,
Birthdays and Game Rentals

 

What areas do you deliver?
We deliver throughout south Placer County. Cities include: Rocklin, Roseville, Granite Bay, Citrus Heights, Loomis, Penryn, Auburn, Orangevale, Lincoln and Antelope. Please call or email if you do not see your city listed.

What times and days do you deliver?
We deliver seven days a week. Delivery times can vary but if a specific time is needed we will try to accommodate your unique schedule requirements. We are closed for all holidays, however, arrangements may be made for holiday delivery for an additional fee.

When should I order?
The sooner the better. We take reservations months in advance, but we will do our best to accommodate you for your last minute needs.

What is the keepsake piece?
The stork and sweet pea includes a circle wood piece that is either pink or blue.  All keepsake pieces include the information provided by you after your baby’s birth: first and middle name, date of birth, weight and length.   At the end of the rental period you will find on your door step the keepsake with a ribbon for hanging in your baby’s nursery.

How big are the signs?
The Stork stands 7 feet tall. The Sweet Pea and Flower Baby stand 6 1/2 feet tall. Circus themed games are 4 feet tall. The Birthday display character and Cupcake are 4 feet tall with the small characters 6 to 12 inches tall.

Does somebody need to be at home when the sign arrives?
No. We will take care of everything. The only assistance we may need is if the delivery is in a gated community. In this case, we will either need the gate code, or someone to "buzz" us in (neighbors are great candidates for this job).

What does the price include?
Our prices include rental, set up, take down and one personalized keepsake piece.  Tax will be applied to the final cost.


How much do you charge to deliver?

Upon rental request we will quote you a delivery fee which is obtained by calculating your distance from our base location in Roseville.  We do not charge to deliver to Rocklin or Roseville.

 

Can I water and mow my lawn?
Yes. Continue to water and mow your lawn as you normally would. We only ask that you not use a string trimmer around the base of our signs.
 
Will the sign damage my lawn?
No. The sign's posts only leaves a small hole in the lawn which we tamp down when we come to remove the sign.

 

What if I want to move a sign?

If you would like to move the sign please let us know and we will do it for you. A delivery fee may apply for each time we come out to move the lawn display. We cannot be held responsible for any damage to people or property if you move the sign yourself.  
 

What if the sign gets damaged?

If you notice damage to any of our signs, please let us know immediately. We reserve the right to charge a $100 fee if a sign is stolen or intentionally or severely damaged.  Any additional fees will be charged to the person who rented the signs.
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What is your refund policy
You WILL receive a refund of rental fees if you cancel your order 48 hours in advance.
You will NOT receive a refund if:
                -We are asked to remove the display early
                -We are given the wrong address
                -We are given the wrong personalization
                -We are not allowed access into a gated community
                -The homeowner’s dog is loose

      -If you have not given the required 48 hours notice for cancelation
 
What forms of payment do you accept?
We accept MasterCard, Visa, American Express, Discover Card or cash.  For credit card payments a PayPal invoice will be sent to your email account with directions to follow to complete the transaction. Payment must be received before the announcement is delivered.

 


 

 

 

 

 


 

All prices referenced on any of the Ivy's Wood Creations pages are subject to change without notice. Products and companies referred to herein are trademarks or registered trademarks of their respective companies or mark holders. All images are copyright 2010 by Ivy's Wood Creations.

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